Could not be happier. Replaced a central ac unit for our home. Tim was great. Worked with us and our busy work schedules. Adjusting appointments to meet our needs. He was on time and even a little early. He helped us pick an energy efficient unit, and guided us through the process to apply for the Comed rebate. Answereing all my questions, and has quickly returned messages regarding a few questions I have had after the install. Thanks Tim!