Heat Pumps

Schedule A Service

Experienced HVAC experts specializing in the installation and repair of heat pumps.

American Family HVAC delivers outstanding heat pump services, performed by highly skilled professionals, in Elgin and the surrounding areas.

American Family HVAC offer heat pump repair services

Schedule A Service
estimated_quoteArtboard 3

Schedule A Service

Contact Us

Heat Pump FAQ

Here, we've compiled answers to some of the most common questions our customers ask. If you can't find the information you need, feel free to reach out to us directly.

  • What is a heat pump, and how does it work?

    A heat pump is a heating and cooling system that transfers heat between the indoor and outdoor environments. It can both heat and cool your home by moving heat from one place to another.

  • What are the advantages of using a heat pump?

    Heat pumps are energy-efficient, providing both heating and cooling, which can save you money on utility bills. They are also environmentally friendly and provide consistent, even comfort throughout your home.

  •  How often should I service my heat pump?

    We recommend annual heat pump maintenance to ensure it operates efficiently. Regular maintenance helps prevent breakdowns and extends the life of your heat pump.

  • What's included in a heat pump service appointment?

    Our heat pump service includes a thorough inspection, cleaning, and tuning of your system. We check for issues, clean or replace filters, lubricate moving parts, and ensure all components are in good working order.

  • Can I perform heat pump maintenance myself?

    While you can replace filters regularly, comprehensive maintenance should be handled by trained technicians to avoid safety hazards and ensure optimal performance.

  •  What are the signs that my heat pump needs repair or service?

    Signs include insufficient heating or cooling, strange noises, increased energy bills, poor airflow, and inconsistent temperatures. If you notice any of these issues, it's time to schedule a service.

  •  Do you offer emergency heat pump repair services?

    Yes, we provide 24/7 emergency heat pump repair services. If your heat pump breaks down unexpectedly, give us a call, and our technicians will respond promptly.

  • How long does a heat pump installation typically take?

    The duration of a heat pump installation varies depending on the type of system and the complexity of the job. Typically, residential installations take one to two days.

  •  What factors should I consider when choosing a new heat pump for my home?

    When selecting a new heat pump, consider factors like size, energy efficiency, heating and cooling capacity, and compatibility with your existing HVAC system.

  • Are your technicians licensed and insured?

    Yes, all our technicians are licensed and insured, ensuring that you receive professional and reliable service.


  • Do you offer warranties on your services and products? 

    Yes, we provide warranties on both our services and the heat pumps we install. Specific warranty terms may vary, so please ask for details during your consultation.

  • What forms of payment do you accept?

    We accept various payment methods, including credit cards, debit cards, checks, and online payments for your convenience.

  • How can I schedule a heat pump installation or service appointment with American Family HVAC?

    You can schedule an appointment by calling our office, visiting our website, or using our online booking system. We're here to provide you with efficient and reliable heating and cooling solutions using heat pumps.

Share by: